Terms of Service

Welcome

Welcome to Dar Khashab.

Thank you for visiting our website and for placing your trust in our products. These Terms of Service apply to all products, services, and purchases made through our website.

By accessing or using our website, you agree to comply with these terms. If you do not agree with any part of these terms, please do not use the website.

Dar Khashab reserves the right to modify or update these terms at any time. Any changes become effective immediately upon publication on the website.

Website Use

• The website may only be used by individuals who are legally capable under applicable laws.
• Users under the age of 18 should use the website under the supervision of a parent or legal guardian.
• The website is intended for personal shopping only.
• Any commercial use without prior written permission from Dar Khashab is prohibited.
• Dar Khashab reserves the right to cancel suspicious or fraudulent accounts or orders without prior notice.
• Copying, reproducing, or using any website content without written permission is prohibited.

Customer Account

Customers are responsible for maintaining the confidentiality of their account information and password.

All information provided during registration or checkout must be accurate and up to date.

Product Information

We strive to ensure that all product descriptions, images, dimensions, and specifications are accurate.

However, slight variations in color may occur due to screen settings, lighting conditions, or the natural characteristics of certain materials.

Such differences are not considered manufacturing defects.

Pricing

• All prices displayed on the website are in Egyptian Pounds (EGP).
• Prices may be updated without prior notice.
• The applicable price is the one displayed at the time of placing the order.

Payment Methods

We currently accept:

• Secure online payments through Paymob.
• Visa
• Mastercard
• Meeza
• Other payment methods supported by Paymob.
• Cash on Delivery (where available).

Shipping & Delivery

• We deliver to all governorates across Egypt.
• Delivery usually takes 3–7 business days.
• Some products may require additional preparation time before shipping.
• Customers are allowed to inspect the order before payment upon delivery.

Returns & Exchanges

Returns or exchanges are accepted only according to our Return & Refund Policy.

Made-to-order or customized products cannot be returned or exchanged unless they contain a confirmed manufacturing defect or do not match the agreed specifications.

Warranty

Dar Khashab guarantees that all products are manufactured according to our quality standards.

The warranty does not cover:

• Misuse.
• Improper handling or storage.
• Customer modifications.
• Accidental damage.

Intellectual Property

All website content, including product images, graphics, logos, text, and designs, is the exclusive property of Dar Khashab.

No content may be copied, reproduced, distributed, or used without prior written permission.

Limitation of Liability

Dar Khashab is not responsible for damages resulting from misuse of products or failure to follow the provided care instructions.

We are also not responsible for delays caused by circumstances beyond our control, including shipping carrier delays, weather conditions, or technical issues.

Customer Communication

By placing an order, you agree that Dar Khashab may contact you regarding your order, delivery updates, customer support, or promotional offers through phone calls, WhatsApp, email, or SMS.

You may unsubscribe from promotional communications at any time.

Contact Us

If you have any questions regarding these Terms of Service, please contact our Customer Support team.